Website terms of use.

This website is operated by IVL Healthcare Ltd ("we", "us"), trading as InstantVitaLabs, a company registered in England and Wales (Company No. 17391494), registered office: 35 Gorseyfields, Droylsden, Manchester, M43 6DZ. General enquiries: clinic@instantvitalabs.co.uk. Clinic partnerships: partnerships@instantvitalabs.co.uk.

By using this website you agree to these terms. You must not misuse the site, attempt to gain unauthorised access, introduce malicious code, or submit false, unlawful or abusive content through our forms. We may update, suspend or withdraw the site or any content at any time.

Content on this website is general information only and is not a substitute for individual advice from a qualified healthcare professional. Using the site or submitting an enquiry does not create a clinician–patient relationship.

InstantVitaLabs is not an emergency service. In a life-threatening emergency call 999. For urgent medical advice, contact NHS 111.

Some services described on this site are clinically delivered by, or together with, separate regulated organisations such as partner clinics, registered pharmacies or independent prescribers. The organisation responsible for clinical care for a particular service is identified within the relevant booking or service pathway, and its own terms and professional obligations apply to that care. These website terms do not govern clinical care and do not limit any provider's professional duties.

Links to external websites, including third-party booking platforms, are provided for convenience. Those services are operated by their own providers under their own terms and privacy policies, and we are not responsible for their content or availability.

The InstantVitaLabs name, logos, text, images and design on this site are owned by or licensed to IVL Healthcare Ltd. You may view and share pages for personal, non-commercial use. You may not reproduce, republish or commercially exploit them without our written permission.

We take reasonable care to keep the site accurate and available, but we do not guarantee that it will always be complete, up to date or uninterrupted. We are not liable for any indirect or consequential loss arising from use of the website's general information. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law, and nothing affects your statutory rights.

How we use personal data submitted through this site is explained in our Privacy Notice.

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, without affecting any right you may have as a consumer to bring proceedings in your home part of the UK.